Security

Staff Security and Data Handling Policy

Posted on by IT Pro Tech

We recommends that you work closely with your IT Provider to establish a Security and Data Handling Policy for your staff. This should include information about password policies, email phishing, data sharing, personal device usage with company data, phone scams, Social Media accounts, and Multifactor Authentication (2FA). The weakest link in many cases is human error. You can combat this today by giving your staff the insight into how to stay protected.

Contact us today to find out more about how you can best educate staff on how to protect your client data.

Call us on 02 9387 3888 or complete the Contact Form.

 

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Hi, I will lodge a ticket for you and someone from support team will get back to you as soon as possible.

If they say no, its urgent and needs to be done quick say following

Our system shows that you are an Ad-Hoc client in our system. Unfortunately, we do not provide phone call support for our unmanaged client. However,

I can lodge a ticket for you, and someone will get back to you via email within the next 24 hours.

Or alternatively,

We can organize our technician to come out. There may be someone available in next couple of hours. Our call out service is charged $199 per hr with minimum 1 hr call out fee. This is payable on completion of session either via cash, Mastercard or Visa. If yes, from what time to what time are you available today? I will need to check with our call out technician for his availability and I will get back to you shortly.

Note: After the first hour, we charge in 15 minutes blocks.

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Hi, Could you please connect to your mobile hotspot and make sure the mobile is not connected to Office Wi-Fi.

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